Frequently Asked Questions

Official announcements, enrollment advisories, and schedules are posted on the PUP website (Announcements / Students section) and the official campus Facebook pages. Always refer to these channels for verified information.

Requests for Certificate of Registration (COR), Transcript of Records (TOR), diplomas, and certifications are processed through the Online Document Request System (ODRS) and the Office of the University Registrar / Campus Registrar. Submit your request via ODRS and follow the posted instructions for payment and claiming of documents.

For follow-ups on ODRS requests and student records, coordinate with the Registrar's Office indicated in your ODRS transaction, or contact the university / campus through the official channels listed on the website.

Scholarships and financial assistance are handled by the Scholarship and Financial Assistance Services (SFAS). Watch for official scholarship calls on the website and campus social media, then submit requirements and application forms following the guidelines and deadlines.

For admission and enrollment concerns, coordinate with the Admission Services Office / Registrar's Office or submit a ticket through SINTA (Student Support), which handles queries on admission, enrollment, and library processes.

For personal, family, or psychosocial concerns, you may visit or contact the Guidance and Counseling Office of your campus. They provide counseling and support services to students.

Students commonly use the following systems: SINTA (student support and FAQs), ODRS (online document requests), iApply (applications), and SIS for Students (class list, grades, and other student records). Links to these are listed under Online Services on the website.